1 reviews | Active since Jan 2016
FNB Connect
<p>I spoke to a lady by the name Tsheqofatso Lobakeng last week Wednesday to advise that I have a 500mb top-up Sim with FNB Connect and for the Month of September and October I have not received my 500 MB data. It's ridiculous that I have to pay every month, but not receive my data. This is not what I signed up for I expected my data to be loaded without me having to run after Fnb connect.</p> <p> </p> <p>I am very disappointed with the service I received from Fnb connect. I was happy with FNB up until now</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)