1 reviews | Active since May 2016

02 Nov 2016, 09:23

FNB Connect

<p>I took a contract with fnb connect and ask them to port my number until today the porting is still not done everyday when i call them the keep ojn promising to do it the very same night and nothing happens i am a new client and they already welcome me with disaster</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Nov 2016, 11:20
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)