1 reviews | Active since Oct 2016

20 Oct 2016, 19:47

FNB Connect

<p>FNB connect sucks. The application for the sim went well and was efficient but no after sale service. Have made complaints and have called the customer service but have had no satifaction at all. Consultant at FNB Sandton was useless and of no help at all. Their data connection is sooo slow. Technology has come a long way now where we have LTE but with FNB connect its like dail up connection. I have been using fnb connect for a week now and have little to no connection through out the day. Seems to me like a waste of time. FNB might be the best digital bank but they no good with telecommunications. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Oct 2016, 09:46
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)