FNB CONNECT
<p>I went to FNB and thy gave me a new sim card to use, Thy did a number port on Thursday and finished on Saturday, I immediately noticed that there are no signal bars on me phone and went to FNB in strand the morning first thing and thy told me the sim was faulty and then after hours sitting in a row thy did a sim swop and still nothing is working.</p> <p>I use my phone for work and currently clients can't get hold of me so as a Self Employed individual time and errors cost money and the loss I have taken since Thursday till today is so savoured I don't know what to do. </p> <p> </p> <p>The staff is definitely undertrained and I don't believe that this service will get far in South Africa if this is the hassles that it's giving .</p> <p> </p> <p>AND IM STILL SITTING WITH A PHONE THAT DOES NOT WORK.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
