DT
Daniel T

1 reviews | Active since Sept 2012

20 Jun 2018, 11:35

FNB Conexis unlock pin

After settleing my device outstanding balance I am still being given the run around for the network unlocking pin. Why is FNB so reluctant to assist? I am not using the network anymore, and will never again.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jun 2018, 11:57
Official

Good Day Daniel,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to FNB smart devices to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***