NC
NG C

1 reviews | Active since Nov 2019

30 Nov 2019, 16:23

FNB COMPROMISED SECURITY - ACCOUNT HACKED, 11K ****** FROM BUSINESS ACCOUNT!!!!

1. We have just had R11, 000 in separate transfers of 5500 x 2 from our Business account to a Fusion account that we know nothing about yesterday. 2. Our cell number for the account is still working therefore no swim swap was done 3. We never received any phishing email before this transaction 4. The password on our internet banking was changed 5. Our security was compromised or information given out 6. Our administrator has to be paid for December - Family about to go into festive hungry!! 7. All this happened within 3 hours after we received payment for contract work 8. FNB IS NOT SAFE, WE HAVE ALWAYS THOUGHT AND BELIEVE THIS IS THE MOST SECURE AND ADVANCED ONLINE BANK TO USE. 9. WE NEED OUR MONEY BACK BY MONDAY FNB!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Dec 2019, 09:39
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***

Regards

 Hello Peter Complaints Team 

***