FNB COMPLIANT

Item: FNB (First National Bank)
Rating: 1
Author: Yagie P

FNB Cornubia. My experience with Celene Singh today was utterly shocking!

In all my years with FNB as a client I have never seen such person being so UNPROFESSIONAL.

Due to Celene Singh''s encounter today, does FNB really stand by "HOW CAN WE HELP YOU"

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

08 Mar 2018, 16:31

Good day Yagie,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Point of Presence for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)'s reply08 Mar 2018, 16:31

Official

Good day Yagie,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Point of Presence for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)

Yagie P's updateReviewer Update

08 Mar 2018, 16:40

Dear FNB Thank you for your response. As a client I am eager to see how strategically this matter would be resolved. Apologies and promises to your clients may have resolved the issues in the past. Awaiting in anticipation.

Yagie P's update08 Mar 2018, 16:40

Reviewer Update