FNB - completely"dehumanized" some Grey or Beige" computer decides your Worth and Fait

This institution is completely "dehumanized". Out of countless REFERENCE number I actually receive a call from a relatively Polite lady. I was able to get some useful information out of here AFTER her calling me back on a second number as ,as usual, on the first call I barely could understand her. As usual, I got connected to somebody else again - explaining myself and purpose of me request yet again (I lost count of how many times I explaining myself). The result out of all this was also es EXPECTED "0 - nothing" - except another piece of information. THE "SYSTEM" SUGGESTED MY OVERDRAFT. THE "SYSTEM KNOWS NOTHING ABOUT ME, MY CIRCUMSTANCES, MY ACTUAL INCOME AND MY MOTIVATION, IT OBJECTED THAT I DID NOT WANT TO EN-DEBT MYSELF. THE "SYSTEM" ALSO DOES NOT KNOW ANY THING ABOUT MY COMPANY OR ITS TURNOVER AS THIS ACCOUNT IS WITH ANOTHER BANKING INSTITUTION. Be your own Master, stay free, do NOT let these institution OWN you, control you income yourself. CONCLUSION: NO COVID 19 support, no assistance what who ever - IT IS ALL ABOUT CONTROLLING YOU AND YOUR LIFE