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Phuti M

1 reviews | Active since Jul 2013

20 May 2015, 13:08

FNB Complaints website Useless

This FNB have a feature on their website to Lodge complaints, Compliments ETC and they promise to call you back in 24 Hrs. i logged a complaint 3 days back - till today today they havent lived to their promise. i think this big companies are getting big headed and the levels of services are shockingly decreasing. i think i need to join Capitec.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 May 2015, 14:09
Official
Hello Jonamok,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Please refer to the email I have sent to you regarding the matter.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)