FNB COMPLAINT

i went to the CLEARWATER BRANCH set there for almost 3 hours finally got a ref no but to no avail.from my march a/c i have been charged interest fees of R75.00 I COMPLAINED GOT A REF NO and they told me somebody will contact me within 72 hours . those 72 hours has long past and i am still waiting for a reply. Now i received my APR A/C and i noticed i am being charged r42.. interest again , so i complained on the web site and told them that according to the FNB BANK CHARGES FOR 2024 if you have an ASPIRE CREDIT CARD you will not get charged for the " FIRST R3000.00 IF YOU DEPOSIT AT AN ATM , so i WENT TO AN ATM DEPOSITED R3000.00 AND WHEN I LOGGED IN TO CHECK MY STATEMENT I NOTICED I AM BEING CHARGED R42.00 DEPOSIT BANK CHARGES . I AM TIRED OF COMPLAINING AND GOING AND WAITING AN ANY OF THE BRANCHES BECAUSE THERE IS ALWAYS A LONG QUE OF PEOPLE WAITING TO BE ATTENDED TO , FOR BIG BANK LIKE FNB IT IS PATHETIC SERVICE THAT THEY ARE GIVING TO ANY PERSON , THEY JUST DON'T RESPOND TO ANY EMAILS OR CALLS , WHAT IS THE USE OF GIVING A REF NO WHEN IT CANNOT BE SORTED OUT.

I AM NOT AT ALL HAPPY WITH THE SERVICE FROM THEY ARE VERY QUICK TO DEBIT YOUR A/C BUT WHEN IT COMES TO GIVING CREDIT YOU HAVE TO BEG FOR IT.

LETS SEE IF THEY WILL RESPOND TO THIS COMPLAINT ON HELLOPETER..

THANKS

MR B PATEL *** OR *** ***