WL
Welheminah L
1 reviews | Active since Aug 2019
13 Aug 2019, 13:37
FNB complaint
I went to make deposit at an ATM into my debit card
The atm then cancelled the deposit itself, and didn't return my money nor.did it add the money to my account
Anyways when I enter the branch im told that it would take 14 DAYS for the dispute, I haven't received a reference number for my dispute or any feedback in writing stating that my dispute has been received
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Replies (1)
FNB (First National Bank)'s replyOfficial
13 Aug 2019, 14:36Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply13 Aug 2019, 14:36
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***