FNB?! Competent developers are out there. Pay them what they are worth and fix your infrastructure.

Your Ebucks platform is absolutely horrible. Not to be rude but honestly the worst website I have ever tried to use, and if you don't come right your cellphone line does not work correctly. Please hire some competent developers and fix this nonsense.

Your support line requires putting in an ID number with the # key afterwards, but when entering an ID number you receive a message that the ID number is the incorrect number of digits, no matter how many times you put in the correct 13digit ID number.

Every page on your website throws our "We encountered a technical problem" EG: Error ID: 986914 Error ID: 290614 Error ID: 213422

Not to mention the fact that when I try to spend my Ebucks, the OTP is sent to some random cellphone number ?! If this is the type of security in place at FNB, I don't know if I'd like to stay with them.

Now I cannot even change the cellphone number because I need to talk to someone in support, which I cannot access due to a faulty system and it cannot be changed via the online web account. (Even if the website was working properly)

To be honest, just ***.