FNB Commits ***** By Issuing Unauthorized/Unknown Debit Cards That Go Missing

SHOCKING - Yesterday I received a message on my FNB App, that my FNB Gold Debit Card will be delivered on 9 September. I don't have a Gold Debit Card, nor did I request one or a replacement. Upon calling FNB they couldn't tell me what it is and said they saw no new cards and told me to ignore it or if the courier brings something that I should tell them to destroy it. How in the hell can FNB issue cards on my account without my consent and authorization?? Why is no one investigating this incident and why are FNB just advising clients to simply ignore these messages or to destroy incorrect cards received? Then today I received another message on my FNB App stating that DSV couriers are on their way to deliver my Gold Debit Card. Who the hell is getting an unauthorized card on my account? Is FNB or its staff committing ***** against a client???? I called DSV couriers now and they said that they can't see anything on their side. FNB what is going on, how can you do this or send these types of messages to clients?????