EW
Edward W

1 reviews | Active since Nov 2016

21 Oct 2020, 10:33

FNB Commits ***** and Theft

During the course of my debt review FNB has failed to acknowledge multiple payments on my FNB Credit card which has led to me loosing more than R3,000.00 in payments and nobody can answer for it.

Now I have paid of my loan account through their collections agency and I have a settlement letter but FNB has not removed the amount from my account. An amount of more than R5000.00 has gone missing and again, no one can account for it.

What is your response FNB?

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Replies (1)
EW
Edward W's update23 Oct 2020, 07:05
Reviewer Update
Your credit card department sent me once response and didn't bother to reply. Your loans department is still trying to fix this. Tomorrow, an account that I settled is due to have interests app****, I am very curious to see if it will. You are a bank that cannot allocate payments.