FNB COMMITING *****!

<p>Two weeks ago i app**** for a tablet on my fnb account and got a message saying that it was approved. I changed my mind afterwards i sent a message on digital worls online platform saying i want to cancel the order. A few days later i also called fnb, spoke to brumilda to cancel the order. She confirmed that it was order.</p> <p> </p> <p>On friday 30/04/17 i got notification saying R119 went off from my account and the another R89. and when i got home they have delivered the sim card. And i never said they should or confirmed which address.</p> <p>I called fnb and they said that my order was never cancelled and the R119 was just for a sim card and the R89 for delivery fee.</p> <p> </p> <p>I NEVER gave an address for this order to be delivered nor have i given permission for any deductions to go off on my account.</p> <p> </p> <p>On 31/04/17 i called fnb again and informed her about what happend. She assured me that i will get my call back, as i informed her that im also working in a call centre enviroment and cant take call. When i do give them a time of when i will be available, they never call back. (typical fnb)</p> <p> </p> <p>Im dissapointed and upset that this is the way customers are being treated.</p> <p>So from the 30th March to 02 of April, no one has gotten back to me and i still dont have my money back that was debited from my account. </p>