FNB Commercial - Lack of SME Relief/Compassion due Covid-19 on Travel Agency

FNB Commercial does not understand that my business is a travel agency and that I have been unable to earn any income since the lockdown commenced in March 2020. I have explained my circumstances to so many people and all said they would make a note on the account but I still receive demands for payment. I have borrowed money from my customers in order to make nominal payments to show good faith but have still been handed over to attorneys. My ability to transact on the account has also been disabled and a refund for a client has been credited by an airline. As I am unable to transact, I am unable to refund the client which could result in more attorneys becoming involved. If this is how micro-enterprises are being treated in these unprecedented times, South Africa has no hope of creating employment.