FNB cold call: Don't give out my private information to your employees, and refuse to show me the shady "analysis" of hidden costs.

Firstly, I am not one of those people who complain all the time. This is literally only the second bad review I've written and quite frankly, it is deserved.

FNB i'm upset with you for a major invasion of privacy and general BS policies.

Seriously I don't even have anything to hide but it is NOT COOL to get a promotional phonecall from a stranger, mentioning private details of transactions just to try and get me to upgrade my card.

When I asked for the "analysis" to be sent to me, I was told that she was not allowed to email me. So that is really shady. Firstly, you GIVE MY PERSONAL INFORMATION to your employees (and I don't remember signing up to phonecalls/giving permission for this) and then, when they outline HIDDEN COSTS which I ask to see, somehow it isn't allowed to send me the information.

This is beyond an invasion of privacy in this day and age. I actually would have been okay with the whole thing if you had just sent me the details so I can see exactly where the costs are etc. Now I actually think it's just a lie, because I read through your policies carefully when I signed up. If only this comment could find it's way to the "powers that be".

On a side note, I was actually IN STORE yesterday to try and fix a problem with pay pal, and no one could assist me. Please up your game you are a major corperation and millions rely on you for assistance.