Fnb Cofimvaba sucks

This is a second terrible service I am receiving at Cofimvaba branch after driving for 70 kilometers to this branch. The first time was my business account deblacle and this time is a mere deposit of money.

I arrived at this branch to deposit money to an organization, I had a minor issue with the reference. The reference needed an underscore on the keyboard, which outside ATMs did not have. I went inside the bank to the tellers where I was attended by a very rude lady named Sisakazi Mqoboli who was busy on her cellphone (social media). She sent me back to the atmeven after explaining the problem. I had to go around and ask for assistance. A lady took me to the atm and also failed, I was careless sent back inside and for the third time sent out with the branch manager who also failed to assist.

The only issue is the underscore (_) that I couldn't find. And tellers couldn't help. The branch manager refused to listen, as I did not agree to put the wrong reference number daviating from my form. I left the branch with again not assisted. It is very disturbing to travel all the way to a bank that refuses to help me with the deposit. A mere R550 for application.

It is so worse to be Refused a service. May This bank please treat customers with respect.

The lady Ms Mqoboli is condescending and very rude. Please fix this