FNB Closes Accounts without permission these days

I am thoroughly annoyed. For weeks I was getting text messaged about my easy 0 account. Where I was being told to withdraw all my money because the account would be closed.

I reached out yo FNB on secure chat constantly to find out what was happening with my account and I was told the messages I was receiving are a ****. This evening I tried to transfer money to that account because I use it for small purchases here and there. It gave me an error about how some transactions are not permitted.

I reached out to FNB again through secure chat and I was told this "Miss Sibanda, the Easy Zero account can no longer be used, it needs to be closed due to minimum requirements not met. Kindly note that you will need to visit your nearest FNB branch regarding this account."

So which is it, the account needs to be closed I must visit the branch which is it?

I am so irritated by this bank because they are always doing random things on my accounts. The secure chat has never helped me. They don't know anything it's always out of their scope or I am told to go to the branch all the time. Arg no man FNB improve your service and get yourselves together.