MF
Mandla F
1 reviews | Active since Sept 2013
05 Mar 2026, 09:15
FNB closed my query WITHOUT concrete feedback.
FNB closed my query WITHOUT any concrete feedback.
Closing queries without concrete feedback shows zero customer centricity. I've been a loyal FNB customer but this pushes me straight to competitors who actually care.
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Replies (1)MF
Mandla F's updateReviewer Update
05 Mar 2026, 14:16Extremely poor customer service, no one has called me yet, dead silence and don't know what is going on, are there other channels for escalations. I would not recommend this bank.
MF
Mandla F's update05 Mar 2026, 14:16
Reviewer Update
Extremely poor customer service, no one has called me yet, dead silence and don't know what is going on, are there other channels for escalations. I would not recommend this bank.