1 reviews | Active since Oct 2018
Fnb closed my business bank account for no reason
We had a business account for quite some time and suddenly last week we started having problems with the account that was deleted for online banking. Then suddenly on the 26th of October they closed the account for the 1st reason that I sent an email on the 22nd requesting that the account must be closed an then the next day phoned again and 2ndreason they say that the account wasnt used for a long time... while there were transactions done every single day.
So now... I am phoning call centre to call centre to call centre driving to the bank up an down and nobody is of any help. I have a business that cant pay salaries, cant pay insurance all debit orders are failing and nobody that have an answer. Clients paid money into a closed bank account so who is at lost at the end of the day?
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)