1 reviews | Active since Apr 2015
Fnb closed account
Fnb appointed auditors to rica their business accounts. For more than a month I had to go to the end of the world and back to gather all the documents they needed. When I made enquiries this month to my broker as to why my dividends wasn't paid to me, Iwas informed that Fnb closed my account because I did not forward all my rica documentation. Now everyone is passing the buck. My income cannot be paid into my account, my debit orders can't go through and I've spent almost 2 hours on the phone with no success. Don' ever believe \how can we help you""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;669600;353;5;2;0;1;0;0;2;15/04/03 9:59;1172;NULL;15/04/01 16:05;15/04/01 14:27;Why name all episodes of series S2 E1;8,61E+12;;***;I own a dstv explora, one of the features i like about my explora is more recording space so that I can record my favorite programs and watch them whenever I get the time regardless of what time they played but all episodes of BIG Brother Mzansi season 2 are named S2 E1 and on top of that they are 1 hour long and big brother is 24/7 for 56 days. I can only record 1 episode that is 1 hour long the whole 56 days, is that fair? I am a big brother fan and this is so disappointing because i miss so much, can you please rename the episodes correctly, i am so annoyed by this, why would you name a show that is 24/7 for 56 days S2E1, in the previous season the episodes were 4hour long and were all named differently, i could record as many as i like on different days and keep them for as long as i wanted to. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;663067;691775;17;5;0;1;0;0;5;15/04/09 11:21;1172;NULL;15/04/08 17:45;15/04/08 15:49;Monique Rachman is a wonderful employee;8,51E+12;Monique Rachman;***;We booked a cruise through Monique when she was still at Pentravel Galleria in Amanzimtoti and she has since moved to Pentravel Greenstone. She has been nothing but professional, helpful, friendly, accommodating and just such a star! I had received terrible service from Flight Centre when looking to book my cruise so I am so glad that I got in touch with Pentravel and that Monique got in touch with me. She organized such a lovely cruise for us, including a stunning seaview room and our shuttle service. We are planning another cruise later in the year and will definitely book it through Monique and all our future holiday choices will be booked through Monique. What an incredible employee she is. Her great customer service and genuine care for her customers is such a rare quality these days. Thank you for everything Monique! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;384924;23;1;5;0;1;0;0;5;15/04/10 11:01;1172;NULL;15/04/09 17:26;15/04/09 15:29;Excellent Customer Care;8,41E+12;Vuyokazi;***;I am writing to express my appreciation for the excellent customer service which I had received from Vuyokazi (Mdantsane City Mall Branch) in my last visit to Standard bank. She was very warm and accommodating, and she was very helpful to me. <br> I hope that this is the kind of service that will be present in your bank permanently as this is exactly what the customers want to have. <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;367637;793962;16;2;0;1;0;0;2;15/04/13 8:42;1172;NULL;15/04/12 14:34;15/04/12 13:10;Telkom staff are useless;***9;;***;I write this as I sit outside the Maponya Mall store...<br> <br> Yesterday a technician came to have a look at my internet issue and concluded that the router is faulty. I then called the Maponya mall branch to check if I can come exchange the router and was told that they can't help me over the phone as they are busy. I demanded a response as I was not will to drive out if they couldn't help me. The man told me that I should bring the router and the reference number. I got to the store at about 16:45 and was told they were closed for the day and that I should come back today. So I get here today at 14:30 to find that they are closed. This is such a waste of time and to think that I have to pay for such is *******. <br> <br> Telkom, get someone to fix my issue. I'm not leaving my house to go to the stores again. <br> <br> Mdu Nhlapo ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;836786;802965;14;5;0;1;0;0;5;15/05/08 10:07;1172;NULL;15/04/13 16:33;15/04/13 14:35;Quick as a whip;8,10E+12;Riaan Wilken;***;Mr Riaan Wilken were extremely quick and efficient in resolving my dispute with one of his local branches. I stopped supporting Afgri all together but now I am comfortable with Afgri since there are people like mr Riaan Wilken at helm.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;839064;353;5;2;0;1;0;0;2;15/04/21 10:38;1172;NULL;15/04/13 16:46;15/04/13 15:06;DSTV SUSPENDED;;;;I AM MR TJ MSOMI, ID NUMBER *** CONTACT NUMBER ***. ON THE 15TH OF MARCH 2015 I PAID R315.00 AT PICK N PAY AS MY NORMAL PAYMENT AND ON THE VERY SAME MONTH ON THE 24TH MY PAYMENT WAS REVERSED, ONLY TO FIND THAT ALL THE CHANNELS ON MY DSTV WERE SUSPENDED. BOTH MULTICHOICE AND PICK N PAY ARE POINTING EACH OTHER AND I THE CLIENTS IS SUFFERING THOUGH I HAVE PAID.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;432040;893260;16;2;0;1;0;0;2;15/05/01 11:25;1172;NULL;15/04/16 17:17;15/04/16 15:53;MTN repair centre;7,61E+12;Jefferson;***;Took my Sony z1 in for repairs at MTN Fordsburg in March 2015,told the sales person Jefferson that the phone is not charging through the USB charging port and that the phone is not switching of when the on/off button is pressed the phone keeps on flashing on the Sony screen. The phone came back after a few days and I went to pick it up and tried to switch the phone on in the store, it did not want to switch on, thinking that the battery is just flat I came home to charge it. It refused to charge. Took the phone back to the store 2 days later with the original charger. They sent it back in, now they want to charge me a bill of over R3500.00 for the repair saying that we did not send In The proof of purchase with the phone And that a part is broken in the phone. The phone is still under guarantee and how do I know that phone was not damaged by the repair centre. The phone was in working order before I sent it in just not charging through the USB charger port ,but charging through the dock. Now mechanical parts are broken. I would think that the store would no that the proof of purchase has to be sent with and if the phone was repaired the first time than it should have worked.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;470486;357;16;2;1;1;5;3;5;15/04/18 7:53;1172;1;15/04/17 14:16;15/04/17 12:21;Worst service ever !!;8,30E+12;;***;VODACOM what a joke. This is the second time I upgrade via phone. First time they blatantly **** to me about date of delivery and I had to follow up otherwise nothing would have happened. SECOND time I orderd the Samsung galaxy s6 edge with wireless charge and cover. Got the phone charger and no cover. Phone in they have to cancel my order come collect the phone and once the phone is received back send out a new phone with the cover. WHY NOT JUST SEND THE COVER AS IT WAS YOUR FAULT. Dineo a \manager\"" **** to me and said they would collect the phone and within 2 days and I would receive a new phone next week so I stopped the upgrade. According to Lesego at retention it takes up to 14 working days to collect a phone! Stop lying to customers. I will soon be cancelling all my contracts as Vodacom has gone to hell. You as client mean nothing they will blatantly lie to get you to buy their products after you have they are nowhere to be found great customer service guys just great.<br> A company run by *********** people unwilling to help a customer as you already have my money so why care. I KNOW YOU WONT RESPOND AS YOU NEVER DO !"""
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 661121.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 661121.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
