TM
Tamryn M
1 reviews | Active since Aug 2019
20 Aug 2019, 15:56
FNB_ Close Account
I have been trying to close my FNB bank account as I no longer reside in the country. It is unfortunately therefore impossible for me come directly into a branch and close it. I have been in contact with the Care team and Premier team, however the Premier team seem to not be responding to my queries. I am extremely disappointed as I have been an FNB customer for over 30 years.
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Replies (1)
FNB (First National Bank)'s replyOfficial
20 Aug 2019, 16:19Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply20 Aug 2019, 16:19
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***