iR
imraan R

1 reviews | Active since Mar 2009

27 Aug 2026, 22:34

FNB clients take note! FNB account security compromised. Beware!

One of my cards was inexplicably canceled today. I phoned the ***** department and received no answers except that a random consultant at random branch canceled my card. This is not only not acceptable but now I am seriously concerned about the security of my account. Did some random consultant just access my profile just like that and cancel my card? I am seriously on edge right now, and even finding it difficult to get sleep. I have a busy schedule for tomorrow, but I now have to find some time to run to the branch and brave the que to find out what the hell is going on, when it's all FNB's fault. And I don't have a card as well. This is not acceptable and seriously dents FNB's credibility. I demand answers ASAP. I will have to consult a lawyer on this. This is too stressful. I expect a call from someone at Fnb first thing in the morning.

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Replies (1)
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imraan R's update30 Aug 2026, 12:27
Reviewer Update
Until now, I have not received any answers to why some random consultant at the branch canceled my card without my authorization. That's *****. I didn't have my card so I ordered a new one. Guess what? Fnb charges me for the new card when clearly it's their fault. *******. Now I have to go in or contact a consultant for the reversal. Does FNB think we normal ppl just sit around doing nothing and have all the time in the world to just contact or go into the branch. *******! Not acceptable