FNB clients beware: ***** alert.

FNB customers BEWARE! FNB does not secure money in your accounts against ***** and theft. ***** department will fob you off with excuses and refuse liability. Fourty-one ********** withdrawals of R3000 or R2000 each from ATMs from my FNB accounts resulted in a loss of R118,000 excl interest & transaction fees. ***** department responded with a standard template insisting that my my card with chip was used. However, my card was cancelled and the ***** continued. A subsequent newly issued card was also cancelled as the ***** continued. I received no sms to alert me of withdrawals, yet they insist that their 'log' shows sms were sent. Lodging a complaint to the Complaints department, ironically called 'Care', made no difference. Premier banking suite responded with a letter full of laughable errors and omissions, My bank manager had access to photographic evidence of the ********* for four of the transactions but followed up on only one. Bank withheld information to enable my police detective to obtain photos until bank footage had been deleted. So beware, ***** department does not work in your interest, only protects the bank. Take your banking elsewhere.