FNB CLIENT FOR THE PAST 8 YEARS - NOW AN UNHAPPY CLIENT

Just logged onto my FNB online banking and saw that I have 7 declined foreign transactions costing me R8.00 each and now my account is in a negative balance and yet I have no idea what these declined transactions are for. FNB service and the privacy of their clients' accounts has been deteriorating recently. In May I had an amount of R499 *****ulently paid from my account, and they could not assist me with a refund, now in July there are all these declined transactions which I am unaware of. Seriously considering changing banks at this point