FNB Clearwater Poor Services

I have an account with FNB and it's called the Easy Savings account. I was unable to perform any transactions on this account since Sunday. I went to the Branch and was assisted by two Consultants and the Branch manager whom upto today have not resolved my problem. I have been told the account has reached its maximum transactions for the month. They are unable to up and limits, the Branch manager **** to me and said I'd have access to my money if I purchase something at any grocery store and ask for cash back and the money will be available. To my surprise... The money was not available, the transaction declined. I cannot believe the level of incompence and how I have been **** to by the Branch manager just to get rid of me. I asked them to close the account and transfer money to my current account but they told me it's impossible. No one came up with a solution to this. I am stranded right now and I have rent to pay. I demand for my money to be released and have that account closed. I want absolutely nothing to do with FNB particularly the Clearwater Branch. All I want is my money, I am entitled to it whenever I need it.