JS
Johan S

1 reviews | Active since Mar 2009

25 Feb 2015, 14:11

FNB Clearwater Mall - useless and *********** staf

Once again, FNB Clearwater Mall has proven to be a bunch of useless and *********** staff.<br> <br> They also do not have a branch manager, or if they do, he/she is never there or available.<br> <br> They should close this branch and employ new staff to work there.<br> <br> I expect a call from FNB's regional manager who looks after the Clearwater Mall branch to have my issues resolved. I DO NOT WANT TO DEAL WITH any *********** staff member at Clearwater Mall.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Feb 2015, 14:32
Official
Hello johanvs,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to Banking Channels who will contact you shortly.

Complaint reference 632276.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)