FNB clearly has too much business

<p>My wife went to FNB Cradlestone on the 21st of October to assist her in getting in contact with FNB private banking because the number on your web site was never answered. We wanted to move all our banking from Standard Bank as well as apply for a builders bond AKA giving you business. A nice gentleman said he would get your private clients department to contact my wife which they did a few hours later. The assistant then said that a private banker in our area would call her on Saturday to arrange a meeting. Needless to say this never happened.</p> <p> </p> <p>My wife then sent an e mail on Monday the 24th of October on FNB's website which gave her a received confirmation and that we should allow us 48 hours for somebody to contact us. To this day nobody has contacted us.</p> <p> </p> <p>For a bank that advertises and professes to bend over backwards for their clients this is shocking and people should be wary of what service they should expect from FNB. Unfortunately, FNB seems to be in the same league as all other banks out there.</p>