FNB CLAIMS DEPARTMENT NOT PAYING MY MONTHLY PREMIUMS AS APPROVED AND STILL ATTEMPTING TO DEBIT MY ACCOUNT!!

I cant deal another month with fnb and their poor service. I am unemployed and have credit life insurance for my credit, personal loan, and overdraft. Every month its a struggle to get it paid by FNB claims department. Today is the 3rd FNB has been trying to debit my account since the 25th of September. I tried to cancel the debit orders on several occasions with no luck. For such an elite bank this is such bad service. I have banked with FNB for several years and i promise you i am beyond disappointed! Fnb please cancel my credit card, personal loan and overdraft debit orders and can the claims department please PAY MY PREMIUMS FOR SEPTEMBER WHY DO I HAVE TO BEG YOU EVERY MONTH FOR THE SAME THING!