1 reviews | Active since Apr 2018
FNB Claim Department
DO not ever bank with FNB that fact that they say How can we help? they are more than useless!!! I got ****** at an ATM I put a claim through not only did I have to phone them everyday because they never call you you always have to call them. But they told me over the phone now that I gave my pin to the ****** why in hell will I do something like that are they out of their minds. They just feel nothing for you. They are just refusing to pay my claim!!!! This is a traumatic event happening and the bank makes you feel like you committed the crime. That is how they help you they make you feel that you are part of a crime. But the people who stole my money are just getting away with it.... I hope FNB sees this review and jut think to themselves what are we busy with blaming innocent people.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
