FNB CIPC Service poor service

<p>I am very unimpressed with the FNB Cipc account registration service.</p> <p> </p> <p>I completed the online process on 9th May 2017. I did not receive any response except an sms stating the my application was "incomplete". </p> <p>I called the on Monday 15th may. After speaking to 3 very unhelpful staff I eventually spoke to helpful staff member who took my reference number and informed me that my application was in fact "complete". He told me to send my proof of address and payment to ********** which I immediately did.</p> <p>About 2 hours later I received anothe SMS stating that my application is "Incomplete"....VERY infuriating!!! I once again called the call center and spoke to another unhelpfull person who said I will definitely receive a response within 24hours. I have received absolutely nothing!!</p> <p>Since then I have have called the call centre twice and have only spoken to more unfriendly, unhelpfull staff who are too lazy to even take my reference number. Continually passing the buck and transferring to departments which are completely unrelated to the CIPC service.</p> <p> </p> <p>My reference number is MwO1UjL5zSot. It would be great if someone could take responsibility and provide answers for this. </p> <p> </p> <p>If I had known that I would receive such poor service, I would have just used one of the many normal company registartion services.</p> <p> </p> <p>Yours Truly,</p> <p>Paul Chatfield</p> <p> ********** 736</p>