1 reviews | Active since Mar 2009
FNB CIPC registrations - bad service
I have been trying to register my business through the FNB CIPC registrations process. I started this process last year. Since my first submission I didn't even get a simple acknowledgement of receipt from FNB. After a while I decided to enquire and I was told to resubmit my documents. Then it went quiet again. No acknowledgement. <br> <br> I again made an enquiry and I was told one ID is not clear. I resubmitted this and again no acknowledgement. I again requested feedback and I was told my proof of address has expired. This time around I called and asked to be given feedback once I submit my documents. Again no feedback. <br> <br> My business partner then received communication that FNB had opened an account for us and want us to despot funds into it. I then called FNB and asked for more information about the registration as this is what we had wanted more than the bank account. <br> <br> Again no response. Today I received an email from CIPC requesting my ID copies. The email simply read \please send ID copies". No reference to any previous communication. No feedback from FNB that we have escalated the matter to CIPC. Safe to say this sent me over the edge! <br> <br> """
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 638093.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 638093.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
