FNB CIPC Registration Terrible Service and Disapointing !!!!!

I App**** for a CIPC registration 4 months ago, the online application states it takes 3 days to process. I thought after 5 days my business would be registered and the account will be open. I guess i was wrong and naive. I made the necessary payment and received an email informing me about the documents required. I immediately sent the documents. I sent requests for follow up and calling but still no update. This has caused a huge delay in my business operation as i am unable to quote on jobs and I have already missed business opportunities due to me not having my paperwork for the business i registered with FNB. I am so disappointed with their service.

*** K ********** 225 (PTY) LTD

FNB your attention is required ASAP!!!