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1 reviews | Active since Mar 2018

17 Sept 2018, 11:38

FNB CIPC PROCESS IS PATHETIC!!!!!!!!!!

Good day

I have app**** for the registration of my company in August 2018. All necessary documentation, together with proof of payment has been provided. To date, I have not received any fruitful results. Furthermore, I am unable to get through to the CIPC team leader as the lines merely ring.

The FNB CIPC webpage clearly indicates "10 working days" for registration which is totally misleading. I am absolutely fed up with the poor and dismal service. The delays are adversely prejudicing my business interests.

I await an urgent response.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Sept 2018, 12:22
Official

Good day Vaneshree Moodley,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number *** was issued for your complaint. I have escalated your complaint to FNB Business Banking who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)