FNB CIPC - Poor service!!!!!

I used FNB CIPC, to register a business as well as open a business account. This was done 3 weeks ago, and to this day, I cannot transact! I have tried calling the customer call centre, but all that happens, is that I get sent from pillar to post, and no one can understand what the problem is. And that is if I am lucky to get through. I have been kept on hold at times, for more than an hour! I have been informed that the account is open, and as a result, have deposited money, which I am now needing to make a payment, but NOW I cannot do the payment. Which is more than 2 weeks overdue! I have called, tweeted, mailed, and no response on all of these platforms! What is happening FNB!!!! I havent even started transacting and this is the service I receive!