BM
Brendon M
1 reviews | Active since Nov 2011
13 Nov 2019, 23:27
FNB CIPC do not use !!
DO NOT USE FNB CIPC Business registration service! 21 Days or 16 business days and I am still waiting, I have have sent multiple emails , online chat , contacted business banking and logged an complaint/query and still nothing. I should have just done it directly in CIPC website If I knew that this was the level of service FNB provides.
FNB I don’t want to complain but clearly asking for help means nothing to you.
Please help me get this sorted out ASAP
Helpful (0)
Replies (3)0
Replies (3)BM
Brendon M's updateReviewer Update
13 Nov 2019, 23:43Clearly FNB thinks logging another complaint will solve my problem?
Maybe someone should try and attend to my first complaint.. it’s been 3 days and an escalation.. yeah you guessed it still nothing!!
At least someone at fnb could actually do there job by automating the complaint ticket logging on hello peter. Lol
Maybe someone should try and attend to my first complaint.. it’s been 3 days and an escalation.. yeah you guessed it still nothing!!
At least someone at fnb could actually do there job by automating the complaint ticket logging on hello peter. Lol
BM
Brendon M's update13 Nov 2019, 23:43
Reviewer Update
Clearly FNB thinks logging another complaint will solve my problem?
Maybe someone should try and attend to my first complaint.. it’s been 3 days and an escalation.. yeah you guessed it still nothing!!
At least someone at fnb could actually do there job by automating the complaint ticket logging on hello peter. Lol
Maybe someone should try and attend to my first complaint.. it’s been 3 days and an escalation.. yeah you guessed it still nothing!!
At least someone at fnb could actually do there job by automating the complaint ticket logging on hello peter. Lol
FNB (First National Bank)'s replyOfficial
14 Nov 2019, 09:10Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply14 Nov 2019, 09:10
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
BM
Brendon M's updateReviewer Update
19 Nov 2019, 07:45FNB thanks for sorting this out. I don't understand why one has to complain publicly before getting help. Please take some time and look into your CIPC process. Thanks Brendon
BM
Brendon M's update19 Nov 2019, 07:45
Reviewer Update
FNB thanks for sorting this out. I don't understand why one has to complain publicly before getting help. Please take some time and look into your CIPC process. Thanks Brendon