BT
Byron T

1 reviews | Active since Nov 2016

18 Feb 2019, 15:58

FNB CIPC :(

I app**** on the 6th February via my FNB Online Banking portal for a new business registration via CIPC. I received communication and a request for further documents a day or two later and was informed via e-mail that I would receive correspondence within 3 working days. I decided to call in to receive an update and after 15 minutes of waiting, I was able to speak to a consultant who after receiving my reference number simply went quiet on the other end of the line. Please could I get some feedback on my application.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Feb 2019, 16:35
Official
 Good Day, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards, Hello Peter Complaints Team 

*** (option one) 

BT
Byron T's update21 Feb 2019, 16:10
Reviewer Update
A mere 18 hours later and I received all the relevant documentation and confirmation that I needed. My business has been registered. I have submitted final documentation to get my business account opened and I am simply waiting for that now. This is the FNB I have come to know and trust.