FNB CHRIS HANI MAKES ME WANT TO CLOSS ALL MY ACCOUNTS FROM BUSINESS TO SAVINGS ACCOUNT AND TAKE MY MONEY ELSEWHERE

I am disappointed and disgusted at the pathetic service I received at fnb cross hanni crossing main branche... So i rocked up their got to door and explained to the consultant what it is I wanted to do at the branch she told me that fnb was offline and some of those things they couldnt do and that I must use my own phone and my own time to call fnb and they help me, She then directed me to the self service point and told me someone will come help me out. After standing there with no chair whatsoever he finally came after I had to call him again and ask for assistance again!! I then told him I wanted to transfer from my business account to Credit card which he did not know how to do!!!!!!!!!! He said he will back and guess what he forgot about me! That was another 35mins of my time wasted mind you am still on my feet at that time,,, I got tired of waiting and called a consultant to ask for thier branch Manger she then told me he/she was not their and that their ops manager was in the back I asked her to call her she said OK and only to have her come back in a few minutes to ask me why did I want to see management, I then sent her back to call her ops manager WHO THEN CAME BACK WITH WORSE ATTITUDE THEN HER 3 CONSULTANTS!!! Before hearing my story she asks the consultant what the problem was and the CONSULTANT gave a rude remake that I choose to do SELF SERVICE and the OPS MANAGER SUPPORTED THAT REMARK AS IF AM SOME KIND OF STUPID STUDENT IN HIGH SCHOOL., I THEN ASKED HER ABOUT MY OTHER BANKING THAT I WAS TOLD I COULD NOT DO BECAUSE OF THEY WERE OFFLINE HER RESPONSE SHOWED NO INTEREST AND RESPECT FOR FNB CLIENTS WHICH WAS:::::::I DON'T KNOW IF WE BACK ONLINE OR NOT GO BACK TO THE PERSON WHO FIRST HELPED YOU??! AM TALKING ABOUT A FULLY FUNCTIONAL OPS MANAGER..... I GUESS THE FOOD SHE WAS HAVING IS BETTER THEN ASSISTING FNB CLIENTS...... Since this issue did not sit well with me I decided to visit the very some branch today to have a word with thier branch manager only to find out she or he has not been their all week.... Such dissatisfaction from such a big bank.

The treatment I received made me believe that maybe just maybe FNB STUFF MAMBERS choose which of thier clients they will assist with pleasure and someone just get their nonsense behavior......