1 reviews | Active since Mar 2018
FNB CHRIS HANI CROSSING #HATE
ANGER IS UNJUSTIFIED RIGHT NOW,GOT INTO FNB CHRIS HANI CROSSING VOSLOORUS, GOT ALL THE ASSISTANCE SITTING THE WAS NO CLIENTS AT THAT TIME,THE GUY WITH THE BIG COAT WINTER JACKET CALLED ME TO HIS DESK I WENT AND EXPLAIN I URGENTLY NEED MY BANK STATEMENT AS THE ONE IN MY FNB APPLICATION IS A SUMMARY STATEMENT,HE REP**** TELLING ME THEY UNABLE TO PRINT CLIENTS STATEMENTS ANYMORE, I HAVE TO GO TO THE OTHER SITE OF THE MALL TO GET IT I ASKED HOW AM I GOING TO GET A FULL STATEMENT AS THAT SITE THERE'S NO BRANCH HE **** TO THE HEAVEN EARTH TELLING ME THERES PEOPLE THERE WHO WILL HELP YOU THERE,HONESTLY !!!! I GOT LOST IN A MOMENT,I RAN OUT AND DROVE TO THE OTHER SIDE OF THE MALL ONLY TO FIND AN ATM STANDING ON ITS OWN SERVING ME A MINI STATEMENT I COULD NOT BELIEVE THE GUY I CALLED THE FNB CUSTOMER SERVICE AIRTIME RAN OUT AS I WAS RUSHING BACK TO THE OFFICE WITHOUT MY STATEMENT THAT IS NEEDED BEFORE I KNOCK OFF IM SO ANGRY!!! I THEN WENT INTO THE APPLICATION STARTED CHATTING TO THE ASSISTANT ONLINE WHO CALLED ME VERIFIED AND WAS ABLE TO EMAIL ME MY STATEMENT WITHOUT A STAMP, I STILL HAVE TO GO THE SAME BRANCH AND GET THE STAMP..........GOD !!!!! I FEEL LIKE SWEARING STRU NXHI
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
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Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
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