1 reviews | Active since Aug 2017
FNB CHEQUE ACCOUNT STATEMENT REQUEST
I emailed several consultants and managers asking for assistance as my car broke down and I cannot get to the bank to get a STAMPED BANK STATEMENT which I need to get money that needs to be paid out to me but they need my February 2018 bank statement. Do they expect me to leave my work and walk several kilos to get a statement. I even begged them in my emails to please assist me. If they do not want to help me in my critical situation I will get a bank that will help me and close my account.
Good Day,
Thank you for your posting.
In order to retrieve stamped bank statements you will have to visit a branch closest to you with your bank card and id book. We are unable to provide statements via an email request as you have to be verified at the branch.
Alternatively you can request a statement from FNB Sales and Service Contact Centre, when calling please have you card and pin number as this is required for validation purposes. Please note these statements are not stamped.
Your complaint has been routed to FNB Point of Presence for assistance.
Complaint reference number : ***NF
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
Thank you for your posting.
In order to retrieve stamped bank statements you will have to visit a branch closest to you with your bank card and id book. We are unable to provide statements via an email request as you have to be verified at the branch.
Alternatively you can request a statement from FNB Sales and Service Contact Centre, when calling please have you card and pin number as this is required for validation purposes. Please note these statements are not stamped.
Your complaint has been routed to FNB Point of Presence for assistance.
Complaint reference number : ***NF
Regards,
Hello Peter Complaints Team
*** (option one)