MM
Mpho M
1 reviews | Active since May 2015
10 Jan 2020, 09:03
FNB Cheque Account Dormant but Accumulating Monthly Fees
My FNB Premier Cheque account went dormant but it kept on accumulating Account Fees. After a few months I tried to transact and I wasn't able to and I was told that the account is no longer active but then why is it accumulating monthly fees? Now the account is almost sitting at 10K and I can't even settle those fees bit by bit as I am told I need to settle the whole amount at once.
This is ridiculous! If the account is dormant why is it accumulating monthly fees? I was told that this is a transaction account and that's why even if it's dormant it will still accumulate monthly. This makes no sense!!
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Replies (1)MM
Mpho M's updateReviewer Update
17 Feb 2020, 12:51I have followed up about 4/5 times now. Everytime I get sent from pillar to post and nobody seems to know what's going on and there is no status update on this issue. I have left messages for Vuyo to provide feedback but haven't heard anything from her or anyone for that matter.
Is anyone ever gonna be able to resolve this issue?
Is anyone ever gonna be able to resolve this issue?
MM
Mpho M's update17 Feb 2020, 12:51
Reviewer Update
I have followed up about 4/5 times now. Everytime I get sent from pillar to post and nobody seems to know what's going on and there is no status update on this issue. I have left messages for Vuyo to provide feedback but haven't heard anything from her or anyone for that matter.
Is anyone ever gonna be able to resolve this issue?
Is anyone ever gonna be able to resolve this issue?
