MM
Mpho M

1 reviews | Active since May 2015

10 Jan 2020, 09:03

FNB Cheque Account Dormant but Accumulating Monthly Fees

My FNB Premier Cheque account went dormant but it kept on accumulating Account Fees. After a few months I tried to transact and I wasn't able to and I was told that the account is no longer active but then why is it accumulating monthly fees? Now the account is almost sitting at 10K and I can't even settle those fees bit by bit as I am told I need to settle the whole amount at once.

This is ridiculous! If the account is dormant why is it accumulating monthly fees? I was told that this is a transaction account and that's why even if it's dormant it will still accumulate monthly. This makes no sense!!

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Replies (1)
MM
Mpho M's update17 Feb 2020, 12:51
Reviewer Update
I have followed up about 4/5 times now. Everytime I get sent from pillar to post and nobody seems to know what's going on and there is no status update on this issue. I have left messages for Vuyo to provide feedback but haven't heard anything from her or anyone for that matter.

Is anyone ever gonna be able to resolve this issue?