FNB Cheq account

hi <br> <br> can someone please help i went to fnb Melville branch on the 04/04/2015 and was assisted by a gentlemen i told him my salary will no longer be deposited into my Cheq account , i requested the account to be downgraded and also my unit trust account to be closed its now the 18/08/15 and the account has not been downgraded , the unit trust is not closed and I'm being charged unpaid fees and Cheq account fees Bongani Team leader at Melville called me on the 20/21 April 2015 and still nothing has been done i was called by a consultant that laughed at me on the 29/06/2015 his name was Bongani from Melville <br> <br> please call me Urgently with results that all fees have been reversed and accounts are closed i want all my money back <br> *** <br>