NS
Nkosi S

1 reviews | Active since Feb 2019

31 Oct 2019, 07:41

FNB CHEATING CUSTOMERS

im very dissapointed in fnb's service they always ask how can i help you but when its time to help you they tell you they cant help i've been having this issue with fnb since april 2019 and it doesnt look like they want to resolve

fnb keeps charging me ridiculous amounts of money for unpaid debit orders which shouldn't be unpaid because there is always funds to pay the debit orders so fnb declines the debits so that they can charge me double

i spoke to charity Nkosi from Fnb and who was VERY RUDE and told me she cant assist me and when i asked her to put me through to someone who can she refused im disgusted with the service its disappointing and i will never ever recommend fnb to anyone

and their agents are rude i dont remember calling fnb and speaking to a friendly agent they service is poor ad this charity Nkosi was worse

WORST BANK TO BANK WITH...

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Oct 2019, 09:34
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***F

Regards

 Hello Peter Complaints Team 

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