RS
Roland S

1 reviews | Active since Sept 2010

27 Mar 2024, 18:41

FNB Chat Consultant

Engaged in online discussion with consultant Laurel, facing challenges in understanding each other's perspectives.

Mutual frustration arose from communication barriers.

Laurel suggested transitioning the conversation to a phone call.

Despite attempts, Laurel's call went to voicemail.

Laurel provided a response to my inquiry.

Chat abruptly ended before further engagement was possible.

Requesting review of chat transcripts for a complete overview.

Initial query concerned alternative authentication methods for increasing payment limit.

Initial query concerned alternative authentication methods for increasing payment limit, which unfortunately remained unresolved during our interaction.

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