NL
Nico L
1 reviews | Active since Aug 2016
24 Jul 2019, 15:24
FNB charging interest on R0 settled loan balances.
Problem after problem with FNB
I settled my loan with FNB 16/7/2019 yet you have charged me interest on a balance of R0 yesterday.
Please rectify this and remove the loan from my accounts page as it is paid up.
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Replies (1)
FNB (First National Bank)'s replyOfficial
24 Jul 2019, 16:58Good dya Nico Lloyd,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply24 Jul 2019, 16:58
Official
Good dya Nico Lloyd,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***