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Naome N

1 reviews | Active since Nov 2013

05 Mar 2019, 09:05

FNB CHARGING CUSTOMERS FOR THEIR INADEQUATE SECURITY

FNB recently acknowledged ******* debit orders that they promised customers to reverse without charges. HOWEVER, FNB HAS CHARGED ME FOR EVERY SINGLE ********** DEBIT ORDER TAKEN OFF MY ACCOUNT, DESPITE AN HOUR LONG CONVERSATION WITH FNB. ALMOST EVERY MONTH, I GET DEBIT ORDERS I HAVE NOT AUTHORIZED. THEY ARE AWARE OF THE *****, WHY ARE CUSTOMERS PAYING FOR THEIR INADEQUATE SECURITY

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Mar 2019, 11:43
Official
Good Day, 

Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 

A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 

Kind Regards,  
Hello Peter Complaints Team 
*** (option one)