NN
Naome N
1 reviews | Active since Nov 2013
05 Mar 2019, 09:05
FNB CHARGING CUSTOMERS FOR THEIR INADEQUATE SECURITY
FNB recently acknowledged ******* debit orders that they promised customers to reverse without charges. HOWEVER, FNB HAS CHARGED ME FOR EVERY SINGLE ********** DEBIT ORDER TAKEN OFF MY ACCOUNT, DESPITE AN HOUR LONG CONVERSATION WITH FNB. ALMOST EVERY MONTH, I GET DEBIT ORDERS I HAVE NOT AUTHORIZED. THEY ARE AWARE OF THE *****, WHY ARE CUSTOMERS PAYING FOR THEIR INADEQUATE SECURITY
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
05 Mar 2019, 11:43Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply05 Mar 2019, 11:43
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
