SS
Shaun S

1 reviews | Active since Sept 2012

05 Dec 2020, 22:50

Fnb charges R1100+ in fees for their own debit order STOP fees!

FNB, i ask you for the 5th time, to remove the STOP PAYMENT CHARGES FOR YOUR OWN DEBIT ORDERS. You have been instructed by my debt councellers via email dated 13 and 17 October 2020 to CANCEL ALL FNB PERSONAL LOAN DEBIT ORDERS. INSTEAD AFTER ALMOST 2 MONTHS, you keep on placing stop payments on my behalf on my account resulting in FEES I WILL NOT PAY. I have now sent several requests to correct this, these FNB DEBIT ORDERS ARE ALL THE BANK ITSELFS DEBIT ORDERS AND THE PERSONAL LOAN DEPARTMENT IS RESPONSIBLE FOR CANCELLING THESE DEBICHECK MADATES. NOT STOP PAYMENT CHARGES. YOU HAVE PLACED 11 STOP PAYMENT CHARGES AND STILL NOT CORRECTED. NEARLY R1100's fees you can write off as your own negligence. It is clear that i dont use the account and have also requested closure of the account back in October. Still not resolved, you are even charging STOP payment charges all for your own debit orders even to my SAVINGS POCKET. I once again ask, remove all stop payment charges from these accounts, aswell as debit order return fees, they are all your own debit orders and you have been informed 20days before the first debit order is due to cancel the FNB debicheck mandates for Credit card, revolving loan, and 3 X FNB Loans.

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