FNB - Charges interests on handed over accounts each month

Still awaiting feedback on previous complaint lodged

FNB - Charges interests on handed over accounts

Goodday, When my accounts was handed over to MBD i lodged my first complaint regarding your ''rude consultants '' and the fact that they dont even know how to do their own job. I was advised that all the accounts that was handed over balance and that my balance will drop each month and not accumulate. 'To my surprise i view my balances on the fnb app and see that each month new interest is added to the account. This is to notify you that i wont be paying anything towards the account unless this account has been successfully handed over and no interests is being charged to the account anymore.