QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

20 Nov 2019, 12:10

FNB - Charges interests on handed over accounts

Goodday,

When my accounts was handed over to MBD i lodged my first complaint regarding your ''rude consultants '' and the fact that they dont even know how to do their own job. I was advised that all the accounts that was handed over balance and that my balance will drop each month and not accumulate. 'To my surprise i view my balances on the fnb app and see that each month new interest is added to the account.

This is to notify you that i wont be paying anything towards the account unless this account has been successfully handed over and no interests is being charged to the account anymore.

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Replies (1)
QH
Quinton Henry-Taylor's update29 Nov 2019, 09:30
Reviewer Update
Goodday,

I am still awaiting feedback from this account. I was called and it was advised that someone from MBD will phone me in connection with this account and it never happened. This is just a note to say that further premiums wont be paid until this matter has been resolved.

Kind Regards